Banner & Bunting / Accessories
1. What are the main uses of the Tripod Stand, Round Stand, and Aluminium Roll Up Stand?
The Tripod Stand and Round Stand are designed for single-sided display of bunting and banners. The Aluminium Roll Up Stand is suitable for single-sided posters.
2. What materials are used in the construction of these stands?
Our Tripod Stand and Round Stand are crafted from durable materials to provide stability, and the Aluminium Roll Up Stand features a lightweight yet robust aluminum build.
3. Can these stands be used for both indoor and outdoor events?
Yes, all our stands are versatile and suitable for both indoor and outdoor settings.
4. How easy is it to assemble and disassemble these stands?
Assembly is straightforward for all stands, and they are designed for easy setup and disassembly, making them convenient for various events.
5. What sizes are available for the Tripod Stand and Round Stand?
We offer different sizes to accommodate your specific bunting and banner dimensions. Please check our product listings for size options.
6. Is the Aluminium Roll Up Stand adjustable in height?
The Aluminium Roll Up Stand has a fixed height of 6.5ft and cannot be adjusted.
7. Can these stands be used for outdoor events and windy conditions?
While they are suitable for outdoor use, it's advisable to consider weather conditions. The Tripod Stand and Round Stand are sturdy, but extra caution is recommended in windy conditions.
8. How can I clean and maintain these stands?
Cleaning is simple; use a damp cloth to wipe down the stands. Ensure they are completely dry before storing to prevent any damage.
9. Do these stands come with a carrying case for easy transportation?
Yes, all stands come with a convenient carrying case, making them portable and easy to transport to different events.
10. Is there a warranty on these stands?
No, these stands do not come with a warranty.
11. Can I order replacement parts for the stands?
Unfortunately, we do not offer replacement parts for the stands. If you encounter any issues, please contact our customer service for assistance.
1. Shipping Methods:
We offer shipping services within Malaysia.
Customers can choose from a range of shipping methods during the checkout process.
Shipping methods may include standard shipping, express shipping, or other available options.
2. Shipping Charges:
Shipping charges will be calculated based on the chosen shipping method and the destination address.
Customers will be provided with shipping cost details during the checkout process.
3. Shipping Times:
Estimated shipping times vary depending on the selected shipping method and the destination.
We will make every effort to process and ship orders promptly.
Please note that shipping times may be affected by unforeseen circumstances or factors beyond our control, such as weather conditions or carrier delays.
4. Order Tracking:
Customers will receive a tracking number once their order has been shipped.
This tracking number will allow customers to monitor the progress of their shipment.
5. Shipping Address:
Customers are responsible for providing accurate and complete shipping addresses.
Any additional fees incurred due to incorrect or incomplete address information will be the responsibility of the customer.
6. Delivery and Receipt:
Orders will be delivered to the shipping address provided during the checkout process.
It is the customer's responsibility to ensure someone is available to receive and sign for the delivery when necessary.
Once the package is delivered to the provided address, the risk of loss or damage becomes the customer's responsibility.
7. Shipping Issues:
If a package is lost or damaged during transit, please contact our customer service team for assistance.
We will work to resolve any shipping-related issues promptly.
8. Shipping Restrictions:
We only offer shipping services within Malaysia.
Certain products or materials may be subject to shipping restrictions or additional charges based on local regulations.
Customers are responsible for understanding and complying with these regulations.
9. Changes to the Shipping Policy:
We reserve the right to make changes or updates to this shipping policy.
Customers will be notified of any significant changes.
10. Contact Information:
For shipping-related questions or concerns, please contact our customer service team through the provided contact information on our website.
Make sure to regularly update your shipping policy to reflect any changes in your shipping methods, rates, or terms.
Clear communication with your customers regarding shipping is key to providing a positive experience and ensuring they understand the terms and conditions of shipping within your country.